MN
Mapula N
1 reviews | Active since Sept 2019
18 Aug 2021, 07:53
Insurance policy *****
My sister went to report her lost phone. And the lady who was helping her was rude and not being helpful.My sister insured Sumsung A70 and when she got there, they told her that she insured a Mobicel. She asked for her contract but they refused
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Vodacom's replyOfficial
18 Aug 2021, 10:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2021, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team