RM
Reaobaka M
1 reviews | Active since Apr 2021
18 Oct 2022, 14:51
Insurance not Fixing my phone
My phone fell by mistake and I sent emails to vodacom insurance multiple times in September, I finally took my phone to Vodacom fourways to be fixed, now I am being told I don't have insurance but my insurance has been deducting every month now vodacom fourways is asking me to pay R2600 to fix a phone that cost R3100.
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Vodacom's replyOfficial
19 Oct 2022, 08:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2022, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team