FB
Fay B
1 reviews | Active since Nov 2020
27 Nov 2020, 21:51
Insurance in error
Vodacom insurance department added an insurance onto my account September of this year without my consent,I have by now fined the ten times to cancel it and all I get is empty promises,they harass me every day to pay it,and threaten to cut my service,my nerves is shattered...what do I do?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Nov 2020, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2020, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,