Insurance ***** from vodacom.

Vodacom is trying to de***** me of my insurance. I have taken my phone to repairs for insurance and they declined my claim because they claim I have been using a different number on the device, a number that I don't even know where it's coming from. I have been using the number that I opened my insurance on since I bought my phone. Even now when they communicate with me they are using the same number I insured my phone on and yet they now say there's nothing they can do. This is ***** at the highest level because I have been paying my insurance everymonth but when it has to be fixed they come up with lies I don't know. I am really disgusted vodacom after I have been a loyal paying customer for so long. Everyone should know your insurance with Finrite is a ****.