NK
Nazeem K

1 reviews | Active since Feb 2012

09 Nov 2015, 10:40

Insurance *****

I have had the misfortune to deal with Vodacom customer \service". I have supposedly purchased insurance which i don't recall ever purchasing and Vodacom cannot supply the proof of when and how i gave permission for this purchase. <br> <br> I have a few queries outstanding to date:<br> 1. ***~54MN<br> 2. ***~885F <br> 3. EC-0XPW-2KZUI8<br> <br> To date no explanation has been provided despite me receiving a credit note of R443-60 passed without any explanation provided and the usual rhetorical nonsense of an apology.<br> <br> Despite emailing to highest level"

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2015, 11:59
Official
Hello Nazcream,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites