1 reviews | Active since Dec 2016

14 Dec 2017, 12:44

Insurance *****

So today I saw that Vodacom has randomly added insurance to my invoice since October. How can you just start charging someone for insurance? Please explain how this is legal.

0
Replies (3)
Vodacom
Vodacom's reply14 Dec 2017, 12:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Dec 2017, 10:18
Official

Hi Carlia

As discussed feedback has been provided.

Have a pleasant day further!

Regards,

RJ

's update04 Jan 2018, 10:50
Reviewer Update
You clearly cannot count! I was debited R195.00 pm for 3 months and you refund me R478.06. I want the rest of my money.