1 reviews | Active since Mar 2014
Insurance for Nothing??
i have been to two different Vodacom Stores and made numerous calls as to WHAT DOES SIM CARD INSURANCE COVER?? .. and not one consultant can help me??!! my sim card is very old and scratched, i have been paying sim insurance on my aaccount for YEARS and now i am expected to PAY R80 for a sim swap!
with all due respect - this is ridiculous!! why can Vodacom not Courier me a sim card and assist me if i am paying insurance? otherwise pay me back my money for the insurance which clearly does not exist - for all the years i have paid it, so i can BUY a sim card!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Paige
Kindly be advised that we have sent you an email. Please reply so we can assist further.
Regards,
RJ
Best regards,
Dear Paige
Kindly be advised that we have sent you an email. Please reply so we can assist further.
Regards,
RJ
Best regards,