Insurance enquiry

Vodacom called me for several weeks for me to renew my contract of which I didn't want to due to poor service experienced recently. Subsequently I've decided to renew my contract.

Thus far I am happy with the device, but I'm battling to have the insurance canceled on my previous device and then activate insurance on my new device. I have been sent from pillar to post for several days now.

I am very frustrated with a simple process that are being complicated for no reason.