MS
Mapule S
1 reviews | Active since Jun 2019
19 Nov 2021, 16:51
Insurance
Good day, I'm so ****ed with vodacom insurance I've been paying via debit order for the past 2 yeasts years then it happens that I start paying via cash FINRITE does not want to assist me... I was told that they cannot reinstate my insurance without sending proof of payments since the fault was on their side with their system...how do I keep the proof of payments while I've been sending every month after making a payment coz they fade away... PLEASE ASSIST ASAP
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Vodacom's replyOfficial
20 Nov 2021, 10:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2021, 10:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team