Insurance claims with phones issued by Autopage

<p>Hi have been with autopage since 2010 and have always had insurance on my phone, with the closure my number moved across to vodacom where they were happy to bill me R135 insurance since the move.</p> <p>I try to book it in for a broken screen, they say the unit was not issued by Vodacom therefor they cannot do the repair.</p> <p>Why have they been billing me insurance if they will not cover the phone, between Vodacom and Autopage I have been paying insurance for just short of 3 years with no claim.</p> <p> </p> <p>I need this matter resolved urgently!!!</p> <p> </p> <p>As a client how I am I supposed to know that this is not a vodacom device, I took it out on a vodacom contract in vodaworld. This is shocking service and a complete *******</p>