BS
Barry S
1 reviews | Active since Jan 2019
29 Jan 2019, 16:36
insurance claim repair runaround
I handed in a iPhone 8 for an insurance claim for a cracked screen. I was told 2-3 days. It has been a nightmare since ...... However, today I finally spoke to Janine at Vodacom Insurance, and she was the first one to be able to help me and explain exactly what the process is etc etc ..... the rest of Vodacom is still guessing. So Vodacom gets 1 and Vodacom Insurance's Janine gets 5 stars
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Vodacom's replyOfficial
29 Jan 2019, 17:44Dear Barry,
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply29 Jan 2019, 17:44
Official
Dear Barry,
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team