INSURANCE CLAIM

Hi

Response to a private message from Vodacom.

So I still need to know who cancelled the insurance and why was there no decency to contact me and inform me on how it works and what the consequences will be. Like I said I never request a cancellation, I asked to add insurance. Who just cancel insurance? So your reply to this message is actually telling go to hell. Why do you reply privately, not evens phoning me?. Speak openly so the public can see, I have nothing to hide, just very negative and disappointed because of your pathetic service.

So my complaint means nothing that is why you reply privately. So you telling me that Vodacom insurance did nothing wrong. There was no proper communication. The claim was sent via email evens before you decided to cancel it. Not my problem if incompetency is at the end of the day. Vodacom is not supportive of their customers, so my Huawei phone at the store will not be repaired. So all the insurance money and your decision to cancel is now my problem.

YOU ARE SO PATHETIC. I HOPE PEOPLE SEE WHAT VODACOM REALLY BECAME, AND WE MUST STILL SUPPORT YOU. THIS IS WHAT HAPPENS WHEN YOU HAVE *********** STAFF.

START TO HAVE A LOOK INTO WHAT YOUR INSURANCE HAS DONE WRONG.