KS
Karin S
1 reviews | Active since Feb 2022
10 Feb 2022, 16:20
Insurance cancelled, still collected
I cancelled my insurance in October. After numerous calls, I was promised that I will be refunded the R277 per month I paid for October, November, December & January. To date, I have not been credited
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Vodacom's replyOfficial
11 Feb 2022, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2022, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team