KB
Kamogelo B
1 reviews | Active since Oct 2019
11 Nov 2019, 12:38
Insurance Cancellation
I am very disappointed with the Vodacom service. I have been canceling my issuing from 26 August 2019 and I am still being billed to this date November. I have heard so many confirmations that my insurance is cancelled and yet they are still taking my money. Who do i contact when the customer service is just ignoring my requests. I want my money back.
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Vodacom's replyOfficial
11 Nov 2019, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2019, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KB
Kamogelo B's updateReviewer Update
11 Nov 2019, 14:16Please do.
Thanks
Thanks
KB
Kamogelo B's update11 Nov 2019, 14:16
Reviewer Update
Please do.
Thanks
Thanks