FZ
Fanent Z

1 reviews | Active since Apr 2019

05 Apr 2019, 07:24

Insurance cancellation

Its been 3 months now trying to cancel vodacom insurance. No one answers emails when you call you on hold forever. This is utter nonsense and am being ****** as every month i have to pay for this insurance i no longer need. I just regret ever diing business with vodacom. I know this will be followed by a generic response and nothing will be done to resolve this.

0
Replies (2)
Vodacom
Vodacom's reply05 Apr 2019, 07:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
FZ
Fanent Z's update05 Apr 2019, 07:38
Reviewer Update
There we go same response as last time . No ome will contact me stop making a fool out of me