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Fanent T
1 reviews | Active since Mar 2019
08 Mar 2019, 13:32
Insurance Cancellation.
I called in Jan to cancell my insurance and i was informed that i will still be billed in February which i understood. I have now been billed for insurance again in March. Your call centre for insurance puts you on hold for over 2 hours this is pathetic.
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Vodacom's replyOfficial
08 Mar 2019, 13:40 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2019, 13:40
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Fanent T's updateReviewer Update
08 Mar 2019, 14:11Dont give a generic response tell me how my issue will be resolved.
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Fanent T's update08 Mar 2019, 14:11
Reviewer Update
Dont give a generic response tell me how my issue will be resolved.