mF
martin F
1 reviews | Active since Sept 2013
01 Mar 2021, 10:13
insurance cancelation
been waiting for someone to phone me back regarding a insurance policy that was on my contract that i did not want. and it has been since 11 February that i waited.they said that they were waiting for a copy of the contract. the insurance should have been cancelled already but is still deducted from my account.can someone please assist me.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Mar 2021, 12:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2021, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
mF
martin F's updateReviewer Update
25 Mar 2021, 08:58still waiting for the problem to be resolved the service is poor to say the least. how long does it take to get a copy of the contract? i am really dissatisfied with the service
mF
martin F's update25 Mar 2021, 08:58
Reviewer Update
still waiting for the problem to be resolved the service is poor to say the least. how long does it take to get a copy of the contract? i am really dissatisfied with the service
mF
martin F's updateReviewer Update
20 Apr 2021, 10:36and no reply yet. how long does it take vodacom just to get a copy of a contract? this is the worst service ever.
mF
martin F's update20 Apr 2021, 10:36
Reviewer Update
and no reply yet. how long does it take vodacom just to get a copy of a contract? this is the worst service ever.