HJvv
Helena Jansen van vuuren
1 reviews | Active since Aug 2022
07 Dec 2025, 18:08
Insurance cancelation
I have been trying to cancel my insurance on the phone for the past 3 months and it keeps on saying that the sms will be send but i never get one . And the amount is still added to my bill every month.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Dec 2025, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2025, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HJvv
Helena Jansen van vuuren's updateReviewer Update
10 Dec 2025, 12:52No one has called me till dated
HJvv
Helena Jansen van vuuren's update10 Dec 2025, 12:52
Reviewer Update
No one has called me till dated
HJvv
Helena Jansen van vuuren's updateReviewer Update
17 Dec 2025, 21:40Still waiting for a call !
HJvv
Helena Jansen van vuuren's update17 Dec 2025, 21:40
Reviewer Update
Still waiting for a call !