MS
Mpho S

1 reviews | Active since Jul 2020

18 Dec 2025, 16:47

Insurance ****

I have struggled to get my Vodacom insurance cancelled for the past 2 months whereby the consultants keep on telling me my Vodacom account is overdue. How is this even possible when I am not on contract ? Yoh … they further made an adverse update on my credit report for insurance ????? I don’t recommend this service provider to anyone .

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2025, 09:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team