**** insurance

After paying my insurance for over 2 years now because I lost my phone they can't assist me, first accuse was they can't find my simcard in my phone,the same SIM that I loft, when I told them I lost the SIM with the phone another accuse was I should had blacklist the phone sameday I lost it,I told the I did they can check on their system the problem was on them they told me they will call me back after 8!00 in the morning to finish the blacklisting it,but they never did,in few days I got a chance called them again blocked it and went to claim the the insurance but they declined was told so many accuse ,our hard earn money ****med by big companies just like that,wanted to upgrade next year early Feb but no thank you.I claimed the phone in less than 30 days s after losing it that's what i have been told mine was not even 2 weeks after I lost it that was thr time I got a chance to do all of that.now I don't even have phone to start with.Dissappointed is an understatement.