jC
jamie C
1 reviews | Active since Jul 2011
06 Nov 2023, 13:17
Insurance *****
Vodacom incorrectly billed me for insurance for months, Nobody responded to me despite me cancelling and they kept charging me They have now said they will credit me but they can't tell me when. They took my premiums on time ,why can't they give me my money back ??? My number is ***
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Nov 2023, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2023, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
jC
jamie C's updateReviewer Update
08 Nov 2023, 15:07I am tired of these canned responses
No real person has spoken to me!
I hope a regulator reads this,they must know how ********* your company is.
No real person has spoken to me!
I hope a regulator reads this,they must know how ********* your company is.
jC
jamie C's update08 Nov 2023, 15:07
Reviewer Update
I am tired of these canned responses
No real person has spoken to me!
I hope a regulator reads this,they must know how ********* your company is.
No real person has spoken to me!
I hope a regulator reads this,they must know how ********* your company is.
jC
jamie C's updateReviewer Update
14 Nov 2023, 11:39No one has helped with this
jC
jamie C's update14 Nov 2023, 11:39
Reviewer Update
No one has helped with this