SK
Siyabonga K
1 reviews | Active since Mar 2019
12 Mar 2019, 11:03
Insurance
emailed my claim document two weeks ago claim hasn't been processed according to my knowledge as i can't speak to anyone on the phone and when i try to call i hold for 30 minutes then call is handed up or no one speaks, last person i spoke too indicated that i need to go to the store for them to finalized the claim but no one answers when calling from the store, can someone assist me
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Vodacom's replyOfficial
12 Mar 2019, 11:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2019, 11:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,