Insurance

I would like to express my greatest disappointment in the Sunnyside Vodashop store. I sent the email below at 08:51am and it is now close of business and no-one has attended to my email. I tried calling the store at ********** 210 numerous times today without no-one answering or returning a call. I had to find out for myself whether my insurance was approved or not. Now that I do know it is approved I need to know whether the model I qualify for is available at the store before coming to collect it instead of me coming and finding out the model isn’t available on stock. The consultant who had assisted me told me that the model will be available this week but I have not received any feedback whatsoever.