insurance

<p>i upgraded my contract with vodacom this year in may 2016, they told me that the new phone come with screen insurance, my phone was broken last month and i took it to vodacom shop at west gate, they took the phone for repair from the 8th of november 2016 and they bring it back to me 02 december 2016 and the phone is not repaired they advise me that the phone does not have screen insurance. the ref number for my repair is: ********** 2. which means vodacom lie to me when they sell the product to me, i need my phone to fixed or i will report vodacom to consumer protection act and open a case against them, i took the phone knowing that my phone will be insured for screen. my contact number phone: ********** .</p>