Insufficient feedback

After logging a complaint on 12 January, I received an sms from Moddy Motebejane earlier today that \Peter of our forensics team advised that he made contact with you to advise of the outcome of his investigation. The necessary process is now in place to rectify the upgrade and to delete the unauthorized numbers."<br> <br> 1.Please note that Peter did not contact me to inform me of outcome. He contacted me earlier in the week to ask some clarifying questions"