1 reviews | Active since Aug 2010
Insufficient advice given for contract upgrade
I was informed by a vodacom representative that I would be able to use a prepaid contract just as well as a normal contract but I'd have the option to choose what bundles to load with my airtime.
I was not informed that voice bundles do not apply to business numbers and that actual airtime is used for 087 numbers. I am disappointed that shady practices such this exist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Diaan,
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day Diaan,
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
