SM
Stella M
1 reviews | Active since May 2016
20 Feb 2019, 20:21
Instalments fluctuation in spite of top up accounts
Ok im now seriously fed up with Vodacom. When i paid R4200 two months ago i was told it was because of the connection fees and upgrades and what not. I paid R3700 something last month. So how the hell can we be back to R4200 for this month when all of the lines i have are supposed to be Top Up lines. If this is not sorted out first thing tomorrow, i will put a stop order on my account or simply draw all of my money and you will not get a cent.
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Replies (1)Vodacom's replyOfficial
21 Feb 2019, 06:36Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Feb 2019, 06:36
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
