NC
Neil C
1 reviews | Active since Aug 2022
30 Aug 2022, 10:18
Installed fibre - AWAITING ON ROUTER
A month ago i have installed fibre in my home and till today,I am still awaiting on my router to be delivered to my home. I have called Vodacom over the past 2 weeks requesting this and yet NO ONE can assist. The last person we spoke to logged a ticket and yet NO ONE called back to inform me on where’s the router is and when I can receive it (SR ***)
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Replies (2)
Vodacom's replyOfficial
30 Aug 2022, 10:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2022, 10:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NC
Neil C's updateReviewer Update
30 Aug 2022, 10:47Thank You.
NC
Neil C's update30 Aug 2022, 10:47
Reviewer Update
Thank You.