Installation of Tower Equipment for Vodacom Tower - Vaalwater

Item: Vodacom
Rating: 1
Author: Nic E

During August to September 2020 a tower was erected at Kamonande Nature Reserve close to Vaalwater in Limpopo, the tower was erected by Eagle Towers Site ID: ETSA-L1134. Up to date the rest of the installation has not been completed, the power and all the necessary installation has been done, still after 5 months the installation has not been completed. Promises are being made apparently by Vodacom, but nothing is happening, it would be appreciated if priority could be given to complete the installation.

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Replies (2)

Vodacom's replyOfficial

10 Mar 2021, 19:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Mar 2021, 19:10

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Nic E's updateReviewer Update

18 Mar 2021, 10:57

Good Day

I have received a call from your Customer Services on Friday 12 March 2021 and I have forwarded the details of the complaint to the Customer Services Department, but I still had no feedback regarding my complaint.

Regards

Nic E's update18 Mar 2021, 10:57

Reviewer Update