KM
Khatija M

1 reviews | Active since Mar 2009

01 Apr 2020, 10:42

Insensitive, Greedy Company

When we asked for a break on paying, we were told that they gave us more data, for what, we sitting in our houses with fibre so why would we want more data when we going nowhere. Stop being sneaky and dishonest.

0
Replies (2)
Vodacom
Vodacom's reply01 Apr 2020, 14:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply07 Apr 2020, 22:05
Official
 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted and assisted by our Hello Peter Team.  Regards Consumer Website Team

Best regards,