CD
Charmanta D

1 reviews | Active since Jan 2019

22 Nov 2024, 10:48

Insensitive and Incompitent Company - VODACOM

This is most inconsiderate company i have ever had to deal with. My dad past away in May and i have sent Vodacom the death certifcate and all the other documentation they required. Now every single darn day i get a different person phoning me from Vodacom Collections wanting to speak to my dad - i am fed up and having to live through the trauma each and every time. COMMUNICATE with each other and ****** get your facts together and stop harrasing me.

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2024, 12:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team