rW
robin W
1 reviews | Active since Mar 2014
07 Jun 2022, 12:15
Insensitive and *********** agents insisting on calling when I am in a Meeting
When my Contract was due for renewal, I was repeatedly called with offers for Renewal. When I explained that I was looking around, they would call me back twice a week to try and get me to renew my contract. The final straw was when I was in a Meeting (Online) I was called again, I said that I could not talk and was in a meeting, and put down the phone. 30 seconds later I was called again by the same lady, agent, as if I had never spoken to her. I have requested that my contract be cancelled, I am fed up.
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Replies (1)Vodacom's replyOfficial
07 Jun 2022, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jun 2022, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
