rW
robin W

1 reviews | Active since Mar 2014

07 Jun 2022, 12:15

Insensitive and *********** agents insisting on calling when I am in a Meeting

When my Contract was due for renewal, I was repeatedly called with offers for Renewal. When I explained that I was looking around, they would call me back twice a week to try and get me to renew my contract. The final straw was when I was in a Meeting (Online) I was called again, I said that I could not talk and was in a meeting, and put down the phone. 30 seconds later I was called again by the same lady, agent, as if I had never spoken to her. I have requested that my contract be cancelled, I am fed up.

0
Replies (1)
Vodacom
Vodacom's reply07 Jun 2022, 14:04
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team