1 reviews | Active since Dec 2016
Insane account billing
<p>I upgraded last month Nov 2016, today the 1st of December 2016 i recieved a debit order off R17600 for the month which is insane and cant be realistic due to the mobile data being off on my phone because i am only using wifi at home and work. My phone is 99 persent off the time connected on the wifi. I phoned vodacom customer care and they said if data that i have used. The guy that was doing my upgrade said that if the phone's data is done the phone will be locked. Apparently this is not the case. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
