1 reviews | Active since Nov 2011

03 Jun 2016, 16:19

INOCORRECT INFORMATION WHEN SELLING CONTRACT = CANNOT TRANSFER PREPAID MONEY FOR DATA

<p>Good day, when I change the package it was told the prepaid money I received every month can be transfer to extra data. As struggle a lot and contacting Vodacom they say it is incorrect. How come a lot of people I know more than one person is thinking this is possible and in the mean time it is incorrect. On the Vodacom website it also show transfer of buy data???? </p> <p> </p> <p>VODACOM IS SELLING PREPAID PRODUCTS WITH INCORRECT INFORMATION. YOU NEED TO BUY ON TOP OF THE PREPAID EXTRA DATA . THIS IS SALES ****???????</p> <p> </p> <p>Vodacom is getting worse and wors. Maybe it is time to stop and change contracts with all the sales ****s.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2016, 06:06
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

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Vodacom Social Media Team