1 reviews | Active since Apr 2017

07 Apr 2017, 08:12

Inhuman service

<p>I drove to vodacom mall of africa to renew or open a contract, I go to the shop around 19:40 (shop closes at 20:00).</p> <p>I stood there inside like an idiot, no one was willing to help me. I was told to come back tomorrow, because they are knocking off. However I was inside the shop way before the doors were closed.</p> <p>I have never felt so disappointed at lack of service like that before, I was bringing busy to them. However I was treated like I was begging something!!!</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply07 Apr 2017, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update07 Apr 2017, 15:25
Reviewer Update

Well! I am still waiting for the call from Vodacom...