AJ
Armand J
1 reviews | Active since Feb 2021
01 Feb 2021, 20:43
****ING USELESS
USELESS.
They refuse so cancel my contracts even after they expited. They keep on deducted money. Never available when I call. Everytime it will take 72 hours or 7 working days.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
01 Feb 2021, 21:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2021, 21:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AJ
Armand J's updateReviewer Update
01 Feb 2021, 21:38Bull****. I'm still waiting for the previous person who made empty promises to call me back. I don't want call backs. I want results and assistance.
AJ
Armand J's update01 Feb 2021, 21:38
Reviewer Update
Bull****. I'm still waiting for the previous person who made empty promises to call me back. I don't want call backs. I want results and assistance.
AJ
Armand J's updateReviewer Update
02 Feb 2021, 16:53Vodacom said publicly that they will call me back.
Guess what.
They didn't.
I would complain about customer service, but there is no customer service to complain about. It's utterly pathetic.
Guess what.
They didn't.
I would complain about customer service, but there is no customer service to complain about. It's utterly pathetic.
AJ
Armand J's update02 Feb 2021, 16:53
Reviewer Update
Vodacom said publicly that they will call me back.
Guess what.
They didn't.
I would complain about customer service, but there is no customer service to complain about. It's utterly pathetic.
Guess what.
They didn't.
I would complain about customer service, but there is no customer service to complain about. It's utterly pathetic.
AJ
Armand J's updateReviewer Update
04 Feb 2021, 10:55The Vodacom private reply states that they could not contact me DESPITE having my number on their system.
Infact, the Vodacom Facebook group has rep**** to me.
So not only is Vodacom lying about the attempts. They are disregard the initial query.
Please send me the email address to your legal department.
Infact, the Vodacom Facebook group has rep**** to me.
So not only is Vodacom lying about the attempts. They are disregard the initial query.
Please send me the email address to your legal department.
AJ
Armand J's update04 Feb 2021, 10:55
Reviewer Update
The Vodacom private reply states that they could not contact me DESPITE having my number on their system.
Infact, the Vodacom Facebook group has rep**** to me.
So not only is Vodacom lying about the attempts. They are disregard the initial query.
Please send me the email address to your legal department.
Infact, the Vodacom Facebook group has rep**** to me.
So not only is Vodacom lying about the attempts. They are disregard the initial query.
Please send me the email address to your legal department.