TD
Tim D
1 reviews | Active since Mar 2015
25 Jun 2020, 15:00
*****ing the small guy
I have numerous contracts with Vodacom One is a Vodacom red number that I use for my small Business. Until about five minutes ago I have been able to have a second sim linked to my number. This allows me to turn my main sim off in one phone and turn on a second phone with second sim and the main number will ring. Allows me to have two phones , different sims same Number. It’s important for my business - just received a phone call saying as of the first of July , less than a weeks warning this will no longer be supported and there is currently no alternative. Sorry. Really ? No notice ? Warning , alternative? Kick me while I’m down why don’t you Vodacom I’ve supported you for over 10 years.
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Replies (2)
Vodacom's replyOfficial
25 Jun 2020, 15:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Jun 2020, 15:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jun 2020, 16:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regrettably the service is being discontinued. We do apologise for any inconvenience caused.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jun 2020, 16:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regrettably the service is being discontinued. We do apologise for any inconvenience caused.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,