NF
Nikita F

1 reviews | Active since Apr 2018

11 Mar 2025, 16:02

*****ing people's money!!!!!!!

I took out a cellphone contract with Vodacom, 2 years ago. I received a message saying that my installment will be going up by R130. Then I checked my invoice I received when I just started the contract. So, for 2years I am paying over R300 more than what I started with, and I see they increase my GB's every time. I never agreed to this. I don't even use all my data, but they increase, and we need to pay more every month.

Vodacom you are sneaky, and I DO NOT TRUST YOU ANYMORE. I don't even want to upgrade with you anymore. I would rather go to another provider. This is how they ***** people's money...

Ridiculous if you ask me!!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply12 Mar 2025, 08:18
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team