NF
Nikita F
1 reviews | Active since Apr 2018
11 Mar 2025, 16:02
*****ing people's money!!!!!!!
I took out a cellphone contract with Vodacom, 2 years ago. I received a message saying that my installment will be going up by R130. Then I checked my invoice I received when I just started the contract. So, for 2years I am paying over R300 more than what I started with, and I see they increase my GB's every time. I never agreed to this. I don't even use all my data, but they increase, and we need to pay more every month.
Vodacom you are sneaky, and I DO NOT TRUST YOU ANYMORE. I don't even want to upgrade with you anymore. I would rather go to another provider. This is how they ***** people's money...
Ridiculous if you ask me!!!!!!!!!!
Helpful (0)
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Replies (1)Vodacom's replyOfficial
12 Mar 2025, 08:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2025, 08:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
