NC
Nicky C
1 reviews | Active since Jul 2020
06 Oct 2020, 10:30
****ING IDIOTS
Yet again VODACOM IS OVERBILLING. Im so sick of these people.... FROM DAY ONE I HAVE HAD BILLING PROBLEMS WITH THEM. THEY AGAIN CHARGE PENALTY FEES FOR THEY OWN **** UPS..... I AM SUPPOSED TO BE PAYING R368.99 FOR THE MONTH THEY BUT THEY TRY TO DEDUCT R522 OFF OF MY ACCOUNT AND WHEN THE DEBIT DID NOT GO THROUGH AS THEY DEBITING THE WRONG AMOUNT NOW THEY ADDED ANOTHER R522 ON MY ACCOUNT AND WANT TO DEBIT R1002.99 FOR NOVEMBER!!!!! FIX YOUR ****ING ACCOUNTS DEPARTMENT OR CANCEL MY CONTRACT THAT I WILL NOT PAY FOR ANY FUTHER.
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Vodacom's replyOfficial
06 Oct 2020, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team