****ing bad service from Vodacom

Before we relocated from Gauteng to KZN we went to the Vodacom Westgate branch to apply for a data contract. We where assured by the consultant that we will have coverage where our new address is. Big surprise that we where given the wrong info. We are now struggling to cancel this contract for 16 months. We keep on sending emails to Chadwin Jood that clearly think he is to good to respond. For months due to this issue the collection department is h********g us. They keep on saying when I explain the problem to go to the store. For crying out load we now live in KZN and cannot go to Westgate vodacome.