DF
Debbie F

1 reviews | Active since Oct 2022

26 Aug 2024, 15:35

*****ING AND MISLEADING CUSTOMERS

Vodacom is *****ing customers money and benifiting enormously.

All the fancy rewards is just a smoke screen.

Offer customers a clear option of data. Don't try and score every time someone wants to load data using their airtime.

If I buy airtime for 1 day. It should last 1 day. 24hrs. If I load at 2pm. It should be finished at 12am.

If I have x airtime. Don't decide for me how much data I should load. And then so sly I press confirm only to realise that you sneaky vodacom took R25 and gave me 5g data for 1 day that I didn't need.

Stop *****ing your customers well earned money with sneaky promotions they didnt sign up for.

R10 A DAY FROM 1 MILLION CUSTOMERS. WELL, YOU DO THE MATHS.

DISSAPOINTED CUSTOMER

0
Replies (1)
Vodacom
Vodacom's reply27 Aug 2024, 08:37
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team