DF
Debbie F
1 reviews | Active since Oct 2022
26 Aug 2024, 15:35
*****ING AND MISLEADING CUSTOMERS
Vodacom is *****ing customers money and benifiting enormously.
All the fancy rewards is just a smoke screen.
Offer customers a clear option of data. Don't try and score every time someone wants to load data using their airtime.
If I buy airtime for 1 day. It should last 1 day. 24hrs. If I load at 2pm. It should be finished at 12am.
If I have x airtime. Don't decide for me how much data I should load. And then so sly I press confirm only to realise that you sneaky vodacom took R25 and gave me 5g data for 1 day that I didn't need.
Stop *****ing your customers well earned money with sneaky promotions they didnt sign up for.
R10 A DAY FROM 1 MILLION CUSTOMERS. WELL, YOU DO THE MATHS.
DISSAPOINTED CUSTOMER
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
27 Aug 2024, 08:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Aug 2024, 08:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
