CR
Catherine R
1 reviews | Active since Nov 2010
09 Oct 2024, 18:19
*****ing airtime from unused simcards and useless ISP
More than 2 hours without mobile internet again today and they have the cheek to deduct 4 cents every month if you don't use the internet - even if the simcard is not inside a phone or if the phone is 2G. They will deduct that from your airtime like a donation to their company each month.
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Vodacom's replyOfficial
10 Oct 2024, 07:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2024, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team