SG
Stacy G
1 reviews | Active since Nov 2011
26 May 2023, 12:12
Infuriating - Lack of Service
I have spoken to a total of 9 people between yesterday and today. Sakhile was the last person that was actually able to assist me and he was supposed to call me this morning at 9 but I have not heard from him. I am trying to do a migration which he quoted me for yesterday but after speaking to 3 people this morning, no1 is able to help me. Call me on *** Contract is on ***
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Vodacom's replyOfficial
26 May 2023, 12:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 May 2023, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team