INFURIATED CUSTOMER

I AM VERY DISAPPOINTED BY YOUR ORGANIZATION VODACOM AND ITS CUSTOMER SERVICE. YOU CALLED ME A MONTH AGO TO BOOK IN MY PHONE SO YOU CAN GET A JOB CARD NUMBER FROM THE REPAIR CENTER SO AS TO ESSCALATE MY ISSUE THAT I AM EXPERIENCING. SO I DID THAT AND SENT IT THROUGH SEPTEMBER 29TH. BUT NO ONE HAS EVER GOTTEN BACK TO ME AND I HAVE RECEIVED MY PHONE BACK FROM THE REPAIR CENTER A WEEK AGO BUT WITH THE SAME ISSUE I HAVE BEEN COMPLAINING ABOUT FOR ALMOST 2 MONTHS SINCE I RECEIVED THIS DEVICE FROM VODACOM. I AM DISGUSTED AND SUPER INFURIATED AS I AM A LOYAL CUSTOMER. I WOULD BE GLAD TO TERMINATE MY CONTRACT WITH YOU GUYS WITH IMMEDIATE EFFECT AS MONEY IS BEING DEDUCTED MONTHLY AND I AM NOT GETTING ANY CUSTOMER SATISFACTION NOR MY MONEYS WORTH. EVEN IF YOU WOULD TAKE YOUR DEVIC BACK. I AM DISAPPOINTED!!!!!!!!