CF
Clint F

1 reviews | Active since Nov 2016

19 Nov 2016, 09:03

Infuriated

<p>I am a prepaid customer with Vodacom for i dont even know how many years. Yesterday i received a sms stating that my number has been approved to be ported to MTN. I have made no such request and today my number does not work. Please advise who gave you permission to port my number because i have made no such request. When will my number be activated again and who is going to compensate me for this inconvenience? </p> <p> </p> <p>Regards</p> <p>Extremely upset customer</p>

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2016, 06:06
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Best regards,