1 reviews | Active since Jun 2016

10 Aug 2017, 11:03

Information WRONGLY ADVERTISE

<p>I have upgrade my contract in May to the smart more data 2g. And as it stated you pay 349 per month. No #@^#& where does it state that its an open line if you go over your limits NO WHERE! Now i received an invoice for R3000 how does it work? I did not signed up for an open line contract!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply10 Aug 2017, 15:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply18 Aug 2017, 14:03
Official

Dear Michelle

Kindly be advised our record reflects that you were assisted for the data charges on your account, reference ***.

Regards,

RJ

Best regards,