information not sorted out and this month double billing or no billing

Item: Vodacom
Rating: 1
Author: Annelie E

Again our problem is still not sorted out, after so many phone calls and that they promise to give you feedback and that this will be sorted out it is not and this month they are duplicating the payments owing to them, what to do? This service that we get from Vodacom is pathetic so say the least.

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Replies (1)

Vodacom's replyOfficial

09 Mar 2021, 19:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply09 Mar 2021, 19:10

Official