AG
Achmat G

1 reviews | Active since Mar 2018

13 Nov 2020, 14:54

Information

This is not a complaint nor compliment but rather need some information regarding a new deal which was processed last week at a Vodacom shop. I have been approved for sim only deal and I have added an Xbox One S to it. This was however not in stock and was ordered. I am trying to find out how long this process will take as I was told that they cannot give me an ETA. I however do understand but taking into consideration the period of the Approved deal hence why I want to at least know how long the sourcing stock will take.

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2020, 13:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team