Info given out

Item: Vodacom
Rating: 1
Author: lizette W

How on earth can vodacom give out our nrs to people advertising prepaid electricity? Thats just not on..what happened to our popi act

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Jul 2022, 08:18

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply07 Jul 2022, 08:18

Official

Best regards,

Vodacom's replyOfficial

07 Jul 2022, 09:58

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that Vodacom do not provide our customers information to 3rd parties, if this has happened, then it would have been via another channel as Vodacom is POPI compliant.
Regards Consumer Website Team

Best regards,

Vodacom's reply07 Jul 2022, 09:58

Official

Best regards,

Info given out

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