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Alinah D
1 reviews | Active since May 2014
07 Oct 2024, 08:45
INFLATED MONTHLY CHARGES ON MY ACCOUNT ******* DISGUSTING
VODACOM WHY WILL YOU INSIST ON NOT SENDING ME MY STATEMENTS YET EVERY MONTH THERE IS AN ADDITIONAL CHARGE ON MY CONTRACT . IF YOU ARE NOT ****MING MAKATE YOU'RE ****MING EVEN YOUR CLIENTS .THIS IS DISGUSTING TO SAY THE LEAST . SEND ME MY DAMN STATEMENTS SO I CAN SEE WHAT THE HELL IS GOING ON
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Replies (2)
Vodacom's replyOfficial
07 Oct 2024, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2024, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Alinah D's updateReviewer Update
08 Oct 2024, 10:51VODACOM WHY IS IT HARD TO PHONE ME TO EXPLAIN THIS ***** YOU ARE COMMITING ON MY ACCOUNT WHAT ARE YOU HIDING VODACOME YOU HAVE MY DETAILS YOU HAVE MY EMAIL ADDRESS WHAT IS HARD ABOUT SENDING ME MY STATEMENTS . SEND MY STATEMENTS SO I CAN SHOW YOUR CUSTOMERS WHAT A ***** THIS GODFORSAKEN INSTITUTION IS . DISGUSTING SERVICE
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Alinah D's update08 Oct 2024, 10:51
Reviewer Update
VODACOM WHY IS IT HARD TO PHONE ME TO EXPLAIN THIS ***** YOU ARE COMMITING ON MY ACCOUNT WHAT ARE YOU HIDING VODACOME YOU HAVE MY DETAILS YOU HAVE MY EMAIL ADDRESS WHAT IS HARD ABOUT SENDING ME MY STATEMENTS . SEND MY STATEMENTS SO I CAN SHOW YOUR CUSTOMERS WHAT A ***** THIS GODFORSAKEN INSTITUTION IS . DISGUSTING SERVICE